BigSteelBox recently won gold for “Best Moving and Storage Company” in Best of Kamloops 2020 and they wanted to emphasize how much of an honour it is to receive this vote of confidence from their customers.
“We would like to thank everyone who voted for us and helped us win gold,” said Brian Hawkins, Director of Operations at BigSteelBox. “It’s a humbling experience to be recognized like this, but it tells us that our focus on providing an exceptional customer experience is paying off.”
“We’re not perfect by any means, but we work really hard to look after our customers, and when we make mistakes we take responsibility and resolve the issues as best we can,” continued Hawkins.
BigSteelBox also attributes their win to their incredible team who work hard every day to look after their customers and provide a moving and storage experience that feels better.
“When people are moving, or they have a need for storage, it comes with a lot of stress,” said Hawkins. “We recognize that we can’t make their experience ‘stress-free,’ but we do our best to reduce their effort as much as we can and we can’t do that without a great team of people on the front lines.”
One of those key people in Kamloops is Adam Kaufman.
Adam is the Store Manager at BigSteelBox in Kamloops and he has been with the company since 2006.
As you can see in the images above, Adam a fun-loving guy, but he has also become a great representative for BigSteelBox in Kamloops because he cares so much about his city. He is very involved with the community and supports the company's purpose by often donating moving and storage services to local charities and even volunteering his own time to those worthy causes.
The company’s purpose is to “Care for people beyond their expectations – one relationship at a time” and nobody at BigSteelBox does this better than Adam Kaufman.
“I think a lot of people are surprised to see that our purpose is based on caring for people, but this is really what makes us different and it brings meaning to our work,” said Hawkins. “Adam is a great example of how our team lives out this purpose, but he’s not alone."
“Our entire staff thinks of each other as a family and the support we give to each other allows everyone on the team to genuinely care for our customers and exceed their expectations.”
If you need the services of BigSteelBox, the Best Moving and Storage Company in Kamloops, you can request a quote online or by calling 250-374-0965.
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