Fast, reliable, friendly

When you're sending or expecting a parcel, the bottom line is that the service is fast and all arrives safely.

That's where RPX Logistics comes in with its new multi-tiered service for small business and individuals.

RPX guarantees safe delivery in the Kelowna area in two hours, with some conditions.

For the rest of the Thompson Okanagan, next-day delivery is guaranteed.

"We're a family-owned, local business and we want to be your go-to small business and personal courier," says RPX vice-president of operations Kimberly Saunders.

"To do this we've refurbished our website (RPXLogistics.ca), updated our track-and-trace programs, instituted a new dispatch system (online at RPXLogistics.ca or call 778-753-1501) and have online accounts for business."

While online is the fastest and most efficient way to book parcel pick up and delivery, you can still phone.

"We're one of the last logistics companies that actually has live people answering the phones," says Kimberly.

While fast and safe are the name of the game in parcel pick up and delivery, RPX is adding respect to the equation.

"Customers aren't just a number at RPX," says Kimberly.

"We know most by name and care about all our relationships."

As such, RPX is a game-changer for same-day, on-demand local service; next-day, out-of-town delivery; messenger service; hotshots; commercial deposits; prescription, grocery and liquor delivery; warehousing and distribution; and bulk shipments using tailgate trucks.

In fact, RPX delivered over 300,000 packages last year, a testament to its well-known and well-respected status.

With 25 trucks and drivers, RPX is all over the Thompson Okanagan, including daily seasonal runs to Big White Ski Resort.

A job can be as small as delivering a prescription from a drugstore or document delivery.

Or, it can be as big as warehousing and distribution for an entire company.

"Two examples are a gift basket company and a computer parts business that we do all the warehousing and on-demand distribution and delivery for," says Kimberly.

Kim's dad is Neil Saunders, the owner of RPX.

RPX started almost 50 years ago as Ray's Parcel Express and was affiliated with Greyhound Bus Courier.

Neil came from Vancouver to Kelowna with Greyhound, became familiar with Ray's Parcel Express and eventually acquired the courier in 1998, rebranded it RPX Logistics 10 years ago and has been growing and improving the company ever since.

This article was developed by NowMedia Group in collaboration with RPX Logistics as sponsored content.