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Veterinarian Kirsten Henderson wants to give a shout out not just to the support staff where she works at Riverside Small Animal Hospital, but to all receptionists, vet assistants and technicians.
"A veterinary clinic wouldn't run smoothly without these essential people," says Dr. Kirsten.
"They do an excellent job caring for clients and keeping a watchful eye over the pets."
The six veterinarians at Riverside Small Animal Hospital are supported by 25 staff, a ratio that shows how important receptionists, vet assistants and technicians are to keeping your pooch and kitty healthy and happy.
On top of Riverside's compassion, the practice has the latest tools and equipment so it can offer the highest quality of progressive medicine.
"We have an ultrasound and a laparoscope for diagnostics and surgery, as well as a chemotherapy suite" says Dr. Kirsten.
"Laparoscopic surgery with a small incision is much less invasive than a traditional surgical approach when spaying a female dog. Scopes are also great for exploring or biopsying the nose, stomach or intestines."
It takes a special person to be a veterinarian.
"You definitely have to have compassion for animals and handle them with care," she says.
"But you also have to have a keen interest in science-based medicine and a passion for diagnosis and treatment. It takes many hours of continuing education each year to keep up with the evolution of medicine."
Such attributes means Dr. Kirsten's patients at Riverside, and her cat at home, Pumpkin, are in good hands.
Statistically, people chose a vet clinic based on proximity to their home.
However, because Riverside does exceptional regular and emergency-call work and receives incredible word of mouth and testimonials from existing clients, the amount of returning and new clients is ever-expanding.
In fact, Riverside has clients who make the trip from Vancouver for the practice's specialty in minimally invasive laparoscopic diagnosis and surgery.
"My colleagues and I take the time to explain any issues with pets to their owners and provide a comprehensive list of options for diagnostics and care," says Dr. Kirsten.
"In my experience, these thorough discussions build trust and understanding with clients."
Dr. Kirsten grew up in Prince Albert and spent a lot of time at her grandparents' farm, where she quickly realized people and their animals have a deep connection.
"I decided to become a veterinarian to help nurture that bond and use science-based medicine to care for animals," she says.
Dr. Kirsten went to veterinary school in Saskatoon and after graduation worked at a small practise there before moving to Kamloops a year and a half ago to be closer to family and enjoy the year-round outdoor lifestyle.
As such, in her spare time, she can be found spending time with family and friends, mountain biking, hiking, playing pickleball and cross-country and downhill skiing.